Payment methods – Product Delivery – Returns

Τρόποι Πληρωμής

  1. Credit / Debit & Prepaid Visa, Mastercard, Maestro, American Express, Diners, Masterpass e-wallets

    All card payments are processed through Alpha Bank’s Alpha e-Commerce electronic payment platform and uses TLS 1.2 encryption with Secure Sockets Layer (SSL) encryption protocol. Encryption is a way to encode the information until it reaches its intended recipient, which will be able to decode it using the appropriate key.
  2. on delivery ( Only for Greece )
    Your order is sent via ACS courier to the address you have given us and you pay with cash on delivery.
  3. Bank account deposit
    You can pay by depositing on the following bank account of Alpha Bank:
    • Account Number: 117002002023662
    • IBAN: GR4101401170117002002023662
    • Beneficiary: Sakalidis Michail

Once you have made the deposit, please send the receipt to us at info@mothertouch.gr to expedite the execution of your order.

Product Delivery – Returns

Estimated Delivery Time:

For Attica & Greek Capital cities: 2-8 business days.

For inaccessible areas inside Greece, delivery time may be longer.

For deliveries outside Greece please contact us to inform you accordingly.

Shipping charges:

For Greece

All orders are shipped via the ACS courier company.

In orders over € 100.00 shipping costs are free of charge.

For orders less than € 100.00 the charge is € 4.00.

For a cash payment the charge will be 2,00 € extra.

Outside Greece

Please contact us to inform you accordingly.

Returns:

If you are not satisfied with the product you have purchased, please call us at: 0030 2110109518 within 15 days of the date indicated on the sales receipt.

 

Return products to be accepted should:

Not to be washed.

Be in the packaging with which you received them.

Have all the accompanying documents (proof of retail, delivery note, etc.)

In the event of a defective product or an error in our order, the shipping costs are paid by our company.

In any other case the shipping costs are charged to the customer.

 

Shipping Address:

 

Mother Touch-Sakalidis Michael

Louki Akrita 14

15126 Maroussi – Athens